:root{--bg: #faf7f2;--fg: #2a2a2a;--muted: #6b6b6b;--accent: #b8651b;--accent-soft: #f5e6d6;--ok: #2f7d3b;--ok-soft: #e2f1e4;--warn: #b8881b;--warn-soft: #f6ecd2;--danger: #a23a2a;--danger-soft: #f5dcd6;--line: #e6e0d6;--card: #ffffff}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--fg);font-size:14px}.app{display:grid;grid-template-rows:auto auto 1fr;height:100%;padding:16px;gap:12px;max-width:1500px;margin:0 auto}header{display:flex;align-items:baseline;justify-content:space-between;gap:24px;flex-wrap:wrap}header h1{margin:0;font-size:24px}.metrics{display:flex;gap:12px}.metric{background:var(--card);border:1px solid var(--line);border-radius:8px;padding:8px 14px;min-width:80px;text-align:center}.metric.ok{background:var(--ok-soft);border-color:var(--ok)}.metric.warn{background:var(--warn-soft);border-color:var(--warn)}.metric-value{font-size:22px;font-weight:600}.metric-label{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.05em}.approver{display:flex;align-items:center;gap:8px}.approver label{color:var(--muted)}.approver input{border:1px solid var(--line);border-radius:6px;padding:4px 8px;background:#fff;font:inherit}.filters{display:flex;gap:8px;align-items:center}.filters select,.filters button{border:1px solid var(--line);border-radius:6px;background:#fff;padding:6px 10px;font:inherit;cursor:pointer}.filters button:hover{background:var(--accent-soft)}.error{background:var(--danger-soft);color:var(--danger);padding:8px 12px;border-radius:6px;border:1px solid var(--danger)}.layout{display:grid;grid-template-columns:320px 1fr;gap:12px;min-height:0}.queue{display:flex;flex-direction:column;gap:4px;overflow-y:auto;padding-right:4px}.queue-item{text-align:left;background:var(--card);border:1px solid var(--line);border-radius:8px;padding:10px 12px;cursor:pointer;font:inherit}.queue-item:hover{border-color:var(--accent)}.queue-item.selected{border-color:var(--accent);background:var(--accent-soft)}.queue-row1{display:flex;gap:8px;align-items:center;margin-bottom:4px}.queue-row2{display:flex;gap:8px;align-items:center;font-size:12px;color:var(--muted)}.badge{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;padding:2px 6px;border-radius:999px}.badge-thankyou{background:var(--accent-soft);color:var(--accent)}.badge-cx_followup{background:var(--warn-soft);color:var(--warn)}.status{font-size:11px;text-transform:uppercase;font-weight:600;letter-spacing:.04em}.status-drafted{color:var(--warn)}.status-approved{color:var(--ok)}.status-rejected{color:var(--danger)}.status-plotted,.status-mailed{color:var(--muted)}.detail{background:var(--card);border:1px solid var(--line);border-radius:8px;padding:16px;display:flex;flex-direction:column;gap:16px;overflow:hidden}.detail-header{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}.detail-header h2{margin:0 0 4px}.muted{color:var(--muted)}.small{font-size:12px}.actions{display:flex;gap:6px}.actions button{border:1px solid var(--line);background:#fff;border-radius:6px;padding:6px 12px;font:inherit;cursor:pointer}.actions button:hover{background:var(--accent-soft)}.actions button.primary{background:var(--accent);color:#fff;border-color:var(--accent)}.actions button.primary:hover{background:#9b5418}.actions button.danger{background:var(--danger);color:#fff;border-color:var(--danger)}.status-pill{padding:4px 10px;border-radius:999px;font-size:12px;font-weight:600}.detail-body{display:grid;grid-template-columns:1.4fr 1fr;gap:16px;min-height:0;overflow:auto}.detail-body h3{font-size:12px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);margin:16px 0 4px}.detail-body h3:first-child{margin-top:0}.preview{display:flex;flex-direction:column;gap:8px}.svg-wrap{background:#fff;border:1px solid var(--line);border-radius:6px;padding:8px;aspect-ratio:6 / 4;display:flex;align-items:center;justify-content:center;overflow:hidden}.svg-wrap object{width:100%;height:100%}.message{font-family:Caveat,cursive;font-size:18px;line-height:1.45;background:var(--accent-soft);border-radius:6px;padding:12px;white-space:pre-wrap}.content textarea{width:100%;font:inherit;padding:8px;border:1px solid var(--line);border-radius:6px;resize:vertical}.content select{border:1px solid var(--line);border-radius:6px;padding:6px 8px;font:inherit;background:#fff}pre.address,pre.context{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;background:#f3efea;padding:8px;border-radius:6px;white-space:pre-wrap;margin:0}.empty{padding:40px;text-align:center;color:var(--muted)}